The Regulation Of Interception Of Communications Act 70 Of 2002 | telecommunication

The development of new technologies such as Internet and cellphones has made imperative a legislative overhaul in the area of interception of communications. Thus, the Regulation of Interception of Communications and Provision of Communication-related Information Act no 70 of 2002 (RICA) which regulates the interception of communications and monitoring of signals and radio spectrum in South Africa has been enacted. But its promulgation has been surrounded with a hot debate in connection with the implications of the changes brought by it and their impact on, among others, the right to privacy, employers-employees relations, businesses and customers and civil or criminal proceedings.The RICA, first and foremost reminds the right to privacy of communications, a fundamental right that implies not to have one’s communications privacy infringed by stating the prohibition of the interception of communications, then as no right is absolute in itself sets out exceptions and conditions under which interception can be made. According to the RICA, communications can be intercepted by a party to communication, with consent of a party to communication, in connection with carrying on of business, to prevent serious bodily harm, for the purposes of determining location in case of emergency. Nonetheless, to restrict the invasion of privacy, the RICA requires the interception to be authorised by an interception direction issued by a designated judge at the request of authorised persons. The lawmaker in providing for the judicial oversight and the limitation of interception of communications guarantees a balance between rights to privacy and to security.Another sector on which the RICA impacts significantly is the employers-employees relation. It protects the employee from the interception of his or her communications by the employer. This one may intercept the employee’s communications only if it is related to the business and in the course of its transmission over a telecommunications system. In other cases, the employer needs to obtain written consent of employees in order to intercept. This provision may lead to abuses from employees. Indeed knowing the inability of the employer to monitor their communications and to punish them, they may misuse the communications tools. Therefore, the employer would need to set a formal company policy on the monitoring of all communications, including e-mail, phone and mail which must be legally sound and reasonable to balance the interest of both parties.In relation to businesses, the RICA entails great financial implications on telecommunication service providers, which must provide a telecommunication service with the capability to be intercepted and to store communication-related information at their own cost; unlike the UK, where the government is obliged to pay a fair contribution to cover the costs. That is especially true for Internet service providers and cellphone operators who would need to invest in expensive technology to make the interception of e-mails and cellphone calls possible. In a nutshell, the Act may give rise to great expenses for the telecommunication service providers, as well as great losses in case of failing to comply with the provisions, given its heavy penalties. Besides the onus put on cellphone operators to collect customers details, customers have also some duties, among others, to inform the service provider when passing their phone or SIM-card with all information related to the new owner and report any loss, theft or destruction of cellular phone or SIM-card. This provision has the advantage of giving a sense of responsibility to the customer in order to stem the growing crime rate in this area.The last sector on which the RICA has an important impact is the judicial field.. Indeed, as Canada, Israel, New-York State but unlike UK, it recognizes the admissibility of information obtained by means of interception as evidence in civil and criminal proceedings in South Africa. This will probably help to solve crimes as telecommunication equipment is being put to criminal uses. Nevertheless, this act has a shortcoming here in that it is silent as to when intercepted communication will not be admissible in a court of law.At the end of the day, the enactment of the RICA has brought changes that are more likely to increase the protection of the right to privacy in crime investigation and intelligence gathering, the rights of the employee, to facilitate the combat against criminality on one hand, and on the other hand, to affect greatly businesses on financial point and restrict employers power towards employees.

Importance of a Great Web Design for a Business | web design

Businesses today operate quite differently than in yesteryears; especially from the marketing and transactions perspective. It is no longer ‘cool’ or ‘trendy’ to perform business from the store but rather through the Internet. More consumers are web savvy and spend more time online browsing and making online purchases than at the physical stores or shopping malls. There is the convenience and comfort in online shopping. Hence, businesses that want to capture this group of web consumers must get on board with a website to promote their wares.WebsiteIt is important to develop a stunning website for any business that wishes to gain more sales and revenue. Its web design must be attractive and alluring to captivate more web audience. The site design must be appealing and interesting that would keep current web users glued for more with an increasing number of new web visitors. The webpage must be the ‘talk of the town’ which raises the interest level on the business and its contents.Great web designs would be custom made to fit the business requirements; the website pages must be unique and relevant as well as interesting for that particular business to be effective.AspectsA good website must have optimized coding to ensure a high traffic where many web visitors would enjoy; this can be achieved through the optimization tools used that would allow popular search engines to identify and modern browsers for websites can participate.A good website design is useless if the domain name is not attractive to lure the web visitors to the site. Hence, it is crucial to secure a catchy or interesting name to represent the website along with the attractive design.The right support services need to be included to boost the web traffic to the website so that the attractive site design is viewed by as many web users as possible. The more web visitors to the site, the higher the conversion rate for the business. Hence, it is important that the best supporting services for the website are engaged; these include high speed and reliable hosting services for the business.There must be a high uptime on the business site with an easy accessibility for web visitors to enjoy the webpage design and contents.PricingThere are many great offers of website design by the plethora of webpage designers in the market. There is no lack of talented and creative designers in the industry to offer some astounding and attractive site designs. Hence, it is possible to negotiate or source for the best pricing for any site design that would boost the business performance.